Effective Date: August 25, 2026 · Last Updated: August 25, 2026

Acceptable Use Policy

Users may not use Pactly for any unlawful, fraudulent, abusive, or prohibited activity. This policy explains what is not allowed on the Platform and how we enforce it.

1. Scope

This Acceptable Use Policy sets out the rules all users must follow when using Pactly. It complements, and is incorporated into, our Terms of Service.

Using Pactly means you accept this policy. Defined terms have the meaning given in our Terms of Service.

2. Prohibited Activities

You may not use Pactly, or assist anyone else in using Pactly, to engage in any unlawful, fraudulent, abusive, or otherwise prohibited activity. The following are strictly prohibited:

Illegal and Restricted Activity

•Offering or facilitating illegal goods or services

•Selling stolen property or property you do not have the right to transfer

•Transactions involving restricted or regulated products, commodities, or instruments

•Facilitating money laundering or terrorist financing

Fraud and Deception

•Fraudulent or deceptive activity of any kind

•Submitting false, forged, or misleading evidence

•Misrepresenting identity, credentials, or intent to transact

•Chargeback abuse or coordinated payment fraud

Interference and Abuse of the Platform

•Scraping, crawling, or automated data extraction without authorization

•Reverse engineering, decompiling, or attempting to access source code or internals

•Circumventing platform fees, rate limits, or security controls

•Launching automated scripts or bots that burden or disrupt the Platform

•Attempting to overwhelm, impair, or disable the Platform

Account and Access Abuse

•Sharing, selling, or transferring account credentials

•Creating accounts under false or another person's identity

•Allowing others to use your account

•Circumventing a suspension or ban

Conduct Toward Others

•Harassment, threats, hate, or intimidation of any user

•Unsolicited spam, advertising, or mass messaging within transaction threads

•Revealing another user's private or personal information ("doxxing")

Payment Abuse

•Use of stolen, unauthorized, or invalid payment methods

•Filing fraudulent or abusive chargebacks or payment disputes

3. Evidence and Integrity

Because Pactly is used to create a verifiable, auditable record of agreements, the integrity of evidence matters.

You agree that you will:

•Upload only truthful and accurate content

•Not alter, fabricate, or backdate evidence metadata

•Not submit content you know to be false or misleading

•Not attempt to defeat tamper-evident hashing or verification features

Falsifying or withholding material evidence in a dispute may result in immediate account termination and forfeiture of disputed amounts, and may be reported to authorities.

4. Reporting Violations

To report a violation of this policy, contact us with details at:

support@pactlysecure.com

Where possible, include the transaction reference, user information, and a description of the conduct. We review reports and take action as appropriate, but we may not always be able to disclose the outcome to the reporter.

5. Enforcement

When we identify a violation, our enforcement may escalate depending on severity and recurrence:

Enforcement Ladder

•**Warning:** a documented notice for minor or first-time violations

•**Restriction:** limiting specific features, transactions, or amounts

•**Suspension:** temporarily disabling account access

•**Termination:** permanently closing the account and related accounts

•**Reporting:** disclosing conduct to law enforcement, Payment Providers, or other platforms where required

Pactly reserves the right to skip any step and act immediately, including freezing funds or terminating accounts, where we believe conduct presents fraud, legal, or safety risk.

Users are responsible for complying with all applicable laws regardless of any action (or inaction) by Pactly.

6. Contact

Questions about this policy can be sent to:

support@pactlysecure.com